How Shipping Works

At Green Harvest Alchemy, we strive to provide convenient and reliable shipping options to our valued customers across South Africa. Our shipping services are facilitated through our trusted partner, Pudo Courier, ensuring your organic products reach you safely and efficiently.

Shipping Rates:

We offer flat-rate shipping fees based on the total weight of your order. Our shipping prices are as follows:

  • Local Shipping (Within South Africa): 
  • Orders weighing up to 2kg: 

- To your Door R75

- Locker to Locker R65

  • Orders weighing between 2kg and 5kg: 

- To your Door R85

- Locker to Locker R75

  • Orders weighing between 5kg and 10kg: 

- To your Door R118

- Locker to Locker R78

  • Orders weighing over 10kg:

- To your Door R185

- Locker to Locker R95

Delivery Timeframes:

Once your order is placed, our team works diligently to prepare it for shipment. Here's what you can expect regarding delivery timeframes:

  • Processing Time: Please allow 1-2 business days for order processing. During peak seasons or promotional periods, processing times may be slightly longer.
  • Shipping Time: Once your order is processed, Pudo Courier will collect your package from our warehouse. Delivery times vary depending on your location:
    • Major urban areas: 2-3 business days
    • Outlying areas or remote locations: 3-5 business days

Order Tracking:

To ensure transparency and peace of mind, we provide order tracking for all shipments. Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery on the Pudo Courier website or contact their customer service for assistance.

Delivery Notifications:

Pudo Courier will notify you via SMS or email once your package is out for delivery. Please ensure that someone is available at the delivery address to receive the parcel. If you are unavailable, Pudo Courier may attempt a redelivery or leave instructions for collection at a nearby Pudo Point.

Shipping Restrictions:

While we strive to accommodate all customers, please note that certain remote or inaccessible areas may be subject to limited shipping options or extended delivery times. Additionally, we currently only offer shipping within South Africa and do not ship internationally.

Contact Us:

If you have any questions or concerns regarding shipping, please don't hesitate to contact our team at greenharvestalchemy@gmail.com. We're here to assist you every step of the way and ensure a seamless shopping experience.

Thank you for choosing Green Harvest Alchemy for all your organic needs. We appreciate your support for sustainable living and look forward to serving you soon!